FAQ

It is highly unlikely for a rooftop tent to be stolen due to the effort, tools, and multiple people required to remove it. Proper installation further reduces the risk of theft.

Yes, you can store flat blankets, but storing bulky pillows depends on the space inside your tent model. Always ensure the bedding does not interfere with closing the tent securely.

Yes, storing the tent dry is essential to avoid mold and mildew. If you must pack it wet, open it as soon as possible to dry it thoroughly.

Yes, they offer weatherproofing and insulation for year-round use. However, for colder conditions, a quality sleeping bag and additional blankets are recommended for comfort.

The SkyRover Compact Roof Top Tent is ideal for smaller cars and sedans. Lightweight at 34kg (75lbs), it comfortably fits 1-2 people and works well with vehicles with lower roof load capacities.

The Sky Luxe Roof Top Tent is perfect for families or groups, offering spacious sleeping accommodations for 3-5 people with premium comfort features like a high-density foam mattress and optional annex room.

Yes, we provide professional rooftop tent installation services to ensure a secure and proper setup.

Most of our tents are compatible with vehicles equipped with a roof rack and sufficient load capacity. Models like the Sky Luxe and Aluminum Hardshell Tent require racks rated for at least 165 lbs (75kgf).

Clean the fabric with mild soap and water or a vinegar-water mix to remove dirt and stains.
Ensure the tent is completely dry before storing to prevent mold.
Inspect for damage or wear regularly and address issues promptly.

The 7-Foot Inflatable Hardshell Tent features a gas-strut design, allowing quick deployment in seconds—perfect for spontaneous adventures.

Most of our rooftop tents are designed for extreme weather, for instance, the Skyward Inflatable Roof Top Tent is tested to endure level 7 gale winds (15m/s) and features weather-resistant fabrics, making it ideal for coastal or high-wind conditions.

Our Inflatable Roof Top Tent includes skylight windows, offering panoramic views of the night sky, perfect for stargazing enthusiasts.

All our rooftop tents include heavy-duty travel covers and mounting systems that ensure stability during travel. Always double-check the clamps and straps before driving.

The Sky Luxe Roof Top Tent offers luxury features like fire-retardant materials, UV50+ protection, LED lighting, and a premium mattress for unparalleled comfort and convenience.

Our racks are built for varying needs:

• Flexi Rack: Handles substantial loads with its heavy-duty 3mm galvanized steel construction.
• Endura Rack: Supports 661 lbs static and 441 lbs dynamic loads.
• Universal Truck Cross Bars: Up to 220 lbs dynamic load capacity.
• Overland Pod Truck Rack: 550 lbs static and 331 lbs dynamic loads.
  Always consider your load requirements and vehicle’s weight limitations before mounting.

For safety, we recommend staying under 90 mph (150 km/h) with gear mounted to your rack, especially with rooftop tents or heavy cargo. Speed limits may vary depending on conditions and the specific load, so always prioritize caution.

Many of our racks, like the Expedition Platform Max, feature aerodynamic, low-profile designs that minimize wind noise. Proper installation and spacing of crossbars can also reduce noise. Consider using wind fairings or ensuring all bolts and accessories are securely tightened.

While some older setups may be compatible, our newer models, like the Universal Truck Bed Rack, are designed with updated mounting systems for improved security and fit. Refer to the product manual or contact us for guidance on compatibility.

Yes, many of our racks, like the TacomaTrail Elite Roof Rack, are designed to maintain sunroof functionality. Always check the clearance and avoid overloading the rack near the sunroof area.

Spacing depends on the load. For rooftop tents, ensure the crossbars align with the tent’s mounting points. A typical recommendation is 24-30 inches apart for optimal support. Always consult the product manual for specific instructions.

Yes, spare parts for clamps, bolts, and brackets are available for most of our racks. Contact our support team for assistance in ordering replacements.

Yes, these crossbars are ideal for rooftop tents, with a dynamic load capacity of 220 lbs. Ensure the brackets are securely mounted, and always check the load specifications of your tent.

The Endura Rack is built with 3mm steel reinforced with 1.5mm tubes, offering exceptional durability. Its zinc-plated and powder-coated finish resists corrosion, and its load capacity supports rooftop tents and heavy overlanding gear, making it perfect for rugged conditions.

The Overland Pod Truck Rack requires no drilling for installation, making it easy to set up. It includes all necessary hardware and an intuitive instruction guide. For trucks with bed liners, minor modifications may be needed.

Absolutely. With a durable aluminum construction and integrated T-slot system, the Expedition Platform Max is ideal for securely transporting heavy camping equipment, including tents and storage boxes.

The Universal Truck Bed Rack and Endura Rack are compatible with retractable tonneau covers featuring slide slots. Minor drilling may be needed for other types of covers, but their designs ensure seamless integration.

Yes, our awnings are crafted from high-quality 420D Oxford fabric, which is both waterproof and UV-resistant. This ensures protection from rain and harmful sun rays, providing a comfortable outdoor experience.

The primary difference lies in their coverage area:

7 ft Batwing Awning: Provides approximately 100 sq. ft of coverage, suitable for smaller vehicles or setups where space is limited.
8 ft Batwing Awning: Offers a larger coverage area of about 110 sq. ft, ideal for larger vehicles or when more sheltered space is desired.
Both models feature a 270-degree design, ensuring extensive shade and protection.

Installation is straightforward and can typically be completed in a few steps:

1. Mounting: Attach the provided brackets to your vehicle’s roof rack or crossbars.
2. Securing: Fix the awning to the brackets using the included hardware.
3. Deployment: Unzip the awning’s storage bag, unfold it, and extend the support poles.

Detailed instructions are included with each product, and no specialized tools are required.

Our awnings are designed for universal compatibility and can be mounted on a variety of vehicles, including trucks, SUVs, trailers, and vans. They are suitable for most standard roof racks and crossbars. If you have specific concerns about compatibility, please consult our customer support team for personalized assistance.

When retracted, the awning should be securely fastened using the built-in straps and stored in its protective PVC cover. This setup is designed to remain attached to your vehicle during travel, ensuring convenience and readiness for your next adventure.

Regular maintenance includes:

• Cleaning: Gently wash the fabric with mild soap and water; avoid harsh chemicals.
• Drying: Ensure the awning is completely dry before retracting to prevent mold and mildew.
• Inspection: Periodically check for any signs of wear or damage and address them promptly.

Following these steps will help maintain the awning’s durability and appearance.

Yes, racks like the Universal Bike Hitch Rack for 4 Bikes provide ample spacing (7 inches between bikes) and padded clamps to prevent scratches. Additional straps can further stabilize the bikes during transport.

Yes, our racks handle tires up to 4 inches wide, perfect for fat bikes or heavy-duty mountain bikes. Check individual rack specifications for exact dimensions.

Hitch-mounted racks, like the 2-E-Bike Trailer Hitch Rack, work perfectly with vehicles that have rear spoilers, avoiding interference with the car’s body.

Our racks come with integrated locking systems, securing the bikes to the rack and the rack to the hitch. For added security, consider using a secondary lock for long trips.

Yes, our racks are durable enough to stay mounted, but removing them during long idle periods is recommended to reduce wear and improve fuel efficiency. Foldable designs make storage easy.

Consider the type of bike, weight, and tire size. For e-bikes or heavy bikes, the 2-E-Bike Trailer Hitch Rack is ideal. For group rides, the Universal Bike Hitch Rack for 4 Bikes offers ample capacity.

Yes, the Drawer Fridge Freezer is perfect for compact setups, like camper vans or small vehicles. Its innovative slide-drawer design saves space while still offering a dual-function cooling and freezing solution.

Depending on the model, accessories like detachable doors, interior LED lights, chopping boards, bottle openers, and cupholder doors are included to enhance your experience. For example, the TrekChill 35L features all of these plus a built-in drain plug for easy cleaning.